Returns & Exchanges

At Mini Nas, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Whether you have changed your mind or received a faulty product, our team is here to ensure a smooth and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer support team with your order number and the reason for your return to receive an authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or the return authorization form.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your preferred tracked shipping method.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed and credited back to your original payment method within 5 to 7 business days.